We aim to ensure delivery is made within 5 working days from when you place your order.
We ship using the Royal Mail First Class Signed For service which usually delivers the following day after your order is posted. If the postal service are busy, sometimes this can take an extra day or so.
When your order has been shipped, you will receive an automated email from our store letting you know your order is complete and is on it's way to you.
If this 5 day period has been exceeded, please contact our Customer Services team at firstname.lastname@example.org and provide us with your order number.