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  2. Payment problems

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  • I don't recognise a transaction.
  • The app will not load
  • What happens if my Ring is stolen?
  • My ring has stopped working.

My ring has stopped working.

  • 24 October 2018 09:48
  • Updated

Please contact our Customer Services team on support@mclear.com with details and we can investigate.

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The McLEAR products and associated payment accounts are issued by PayrNet Limited ("PayrNet") pursuant to a license from Visa. PayrNet is regulated and authorised by the Financial Conduct Authority of the United Kingdom under the Electronic Money Regulations 2011 (Ref: 900594)

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