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  • I don't recognise a transaction.
  • The app will not load
  • What happens if my ring is stolen?
  • My ring has stopped working.

The app will not load

  • 24 October 2018 09:47
  • Updated

Ensure there is enough free space on your phone. The app requires 53Mb of free space. Also ensure that the phone is running the latest version of its operating system.

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The McLEAR Payment Ring is issued by Wirecard Card Solutions Ltd (“WDCS”) pursuant to licence from Visa. WDCS is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 900051)

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