What are the Customer Service opening hours? 28 March 2019 11:50 Updated Customer Service is open Monday - Thursday 9:00-17:00, Fridays 9:00-16:30, excluding public holidays. You can contact us via firstname.lastname@example.org Related articles Will I be charged fees by my credit card company if I use it to add funds to my wallet? What are the Customer Service hours? My ring has stopped working.