What are the Customer Service hours? 28 March 2019 11:51 Updated Customer Service is open Monday - Thursday 9:00-17:00, Fridays 9:00-16:30, excluding public holidays. You can contact us via firstname.lastname@example.org Related articles Where is my order? I simply want to return it. It's got a defect (broken/scratched) I don’t have a suitable funding source The box was empty when I got it.